{"id":1787,"date":"2020-11-10T08:53:11","date_gmt":"2020-11-10T08:53:11","guid":{"rendered":"https:\/\/fass.nus.edu.sg\/ssr\/?page_id=1787"},"modified":"2020-11-11T06:34:31","modified_gmt":"2020-11-11T06:34:31","slug":"evaluation-of-social-services-offices","status":"publish","type":"page","link":"https:\/\/fass.nus.edu.sg\/ssr\/research-projects\/evaluation-of-social-services-offices\/","title":{"rendered":"Evaluation of Social Service Offices (SSOs)"},"content":{"rendered":"<h2>\n\t\tEvaluation of Social Service Offices (SSOs)\n\t<\/h2>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/fass.nus.edu.sg\/ssr\/wp-content\/plugins\/bb-plugin\/img\/pixel.png\" alt=\"\" \/>\n<h3>\n\t\tOverview\n\t<\/h3>\n\t<p>This study aims to assess the effectiveness of the SSOs by focusing on the relationship between service integration, service delivery process, and client outcomes. It compares the different models of SSO operation in terms of integration with Workforce Development Agency (WDA) services, reviews how practices differ across the various models, and examines the implications for client outcomes such as service satisfaction, employment, and incomes.<\/p>\n\t\t<h3>Key Facts<\/h3>\n\t\t\t<p>Lead Agency : Social Service Research Centre (SSR)<\/p>\n<p>Principal Investigator : A\/P Irene Y. H. Ng (Department of Social Work &amp; SSR, NUS)\u00a0<\/p>\n<p>Research Team :<br \/>A\/P Ng Kok Hoe (Lee Kuan Yew School of Public Policy, NUS) <br \/>Dr Mathew Mathews (Institute of Policy Studies, NUS) <br \/>Dr Ong Qiyan (SSR) <br \/>Mr Asher Goh (SSR)<\/p>\n<h3>\n\t\tPartnering Agency\n\t<\/h3>\n<h2>\n\t\tSSR Staff Involved\n\t<\/h2>\n\t\t\t\t<a href=\"https:\/\/fass.nus.edu.sg\/ssr\/staff\/\" target=\"_blank\" rel=\"noopener noreferrer\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/fass.nus.edu.sg\/ssr\/wp-content\/uploads\/sites\/8\/2020\/08\/Ireneng_01-scaled.jpeg\" alt=\"A\/P Irene Y.H. Ng\" height=\"2560\" width=\"1920\" title=\"Ireneng_01\" \/>\n\t\t\t\t<\/a>\n\t\tA\/P Irene Y.H. Ng\n\t\t\t\t<a href=\"https:\/\/fass.nus.edu.sg\/ssr\/staff\/\" target=\"_blank\" rel=\"noopener noreferrer\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/fass.nus.edu.sg\/ssr\/wp-content\/uploads\/sites\/8\/2020\/08\/OngQiyan_01-scaled.jpeg\" alt=\"Dr Ong Qiyan\" height=\"2560\" width=\"1920\" title=\"OngQiyan_01\" \/>\n\t\t\t\t<\/a>\n\t\tDr Ong Qiyan\n\t\t\t\t<a href=\"https:\/\/fass.nus.edu.sg\/ssr\/staff\/\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/fass.nus.edu.sg\/ssr\/wp-content\/uploads\/sites\/8\/2020\/08\/Ashergoh_01-scaled.jpeg\" alt=\"Mr Asher Goh\" height=\"2560\" width=\"1920\" title=\"Ashergoh_01\" \/>\n\t\t\t\t<\/a>\n\t\tMr Asher Goh\n","protected":false},"excerpt":{"rendered":"<p>Evaluation of Social Service Offices (SSOs) Overview This study aims to assess the effectiveness of the SSOs by focusing on the relationship between service integration, service delivery process, and client outcomes. It compares the different models of SSO operation in terms of integration with Workforce Development Agency (WDA) services, reviews how practices differ across the [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":115,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1787","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Evaluation of Social Service Offices (SSOs) - Social Service Research Centre<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fass.nus.edu.sg\/ssr\/research-projects\/evaluation-of-social-services-offices\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Evaluation of Social Service Offices (SSOs) - Social Service Research Centre\" \/>\n<meta property=\"og:description\" content=\"Evaluation of Social Service Offices (SSOs) Overview This study aims to assess the effectiveness of the SSOs by focusing on the relationship between service integration, service delivery process, and client outcomes. 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