Student Support at NUS comes at three levels: University, Faculty, and Department/Programme.

The University provides student counselling services through the University Counselling Services (UCS) at the University Health Centre. Students encountering significant stress are encouraged to approach UCS counsellors, who are professionally trained to listen to concerns and to help explore possibilities. Counselling services are free for all full-time NUS students. Call 6516 2376 or email uhc_counselling@nus.edu.sg for an appointment. For life-threatening psychological emergencies, there is a 24-hour NUS Lifeline at 6516 7777. Students may also approach peer student supporters for peer support and a listening ear (http://nus.edu.sg/osa/student-services/s3/peer-student-supporters).

The Faculty also provides support for student wellness. The relevant contact information is listed on this webpage: https://fass.nus.edu.sg/support-wellness/. If you need a listening ear, Ms Lynn Seah (lynnseah@nus.edu.sg, 6601 3496) and Mr Mark Tan (mark.tan@nus.edu.sg, 6516 7274) are there for you.

For support on matters concerning sexual misconduct, harassment, and bullying, both on and off campus, please contact the NUS Care Unit (ncu_help@nus.edu.sg, 6601 4000). The Student Support Officer in the Political Science Department, Dr Shelley Tuazon Guyton (stguyton@nus.edu.sg) is also available to provide support as first responder.

Administrative matters (e.g., student status letter, undergraduate concession card, transcripts) are handled by the Office of Student Affairs, Student Service Centre. The website of the Office of Student Affairs at http://nus.edu.sg/osa publishes the full range of its services. The hotline of the Student Service Centre is 6516 1177.

Financial matters such as bursaries and loans are handled by the Office of Financial Aid (OFA). For more details on financial assistance schemes, please refer to: http://www.nus.edu.sg/oam/financialaid.html. Enquiries should be submitted via this webpage: https://www.askadmissions.nus.edu.sg/app/utils/login_form/redirect/ask.

For career advice and other career-related enquiries, please approach the Centre for Future-ready Graduates: https://nus.edu.sg/cfg/. Call 6516 1385 or email careers@nus.edu.sg for an appointment.

For general enquiries, the Faculty maintains a helpdesk for undergraduates. Call 6516 6133 or email fashelp@nus.edu.sg for queries on undergraduate matters.

To seek advice on specific courses, please contact the course instructor in question. Note that course instructors are not responsible for course enrolment, and cannot waive prerequisites or other requirements. For questions on course enrolment, prerequisites, and other requirements, please email the Global Studies Programme at sypang@nus.edu.sg.