The study aims to examine the Mandatory Counselling Programme (MCP), a court ordered counselling programme targeted at family members who have used, or have experienced violence, by understanding what works, for whom, under what circumstances and why, from the perspective of practitioners and clients, and how best practices can be adapted across different sites. MCP is funded by the Ministry of Social and Family Development (MSF) and delivered by over 60 social service agencies. The programme aims to help perpetrators become aware of their abusive behaviours, and find alternative responses without resorting to the use of violence and provide victims and other vulnerable family members with the necessary support and skills to ensure safety.