WHERE TO GET HELP
NUS Arts and Social Sciences (FASS) Cares for its Community
Our FASS community is a diverse and caring group of students, teaching and administrative staff who strive to maintain a safe, respectful and healthy environment for one another, regardless of race and ethnicity, religion, gender identity and gender expression, sexual orientation, age or whether one has a disability. If you ever need help or find yourself in distress, we will always support you. Equally, FASS does not condone any forms of bullying or harassment. We take a very serious view of such offences and will deal with them accordingly. FASS and NUS as a whole have a number of dedicated advisory, consultation, support, security and emergency services you can access.
Help is available from the following.
ACADEMIC ADVISING & FINANCIAL AID
ACADEMIC ADVISING & FINANCIAL AID
Faculty of Arts and Social Sciences (FASS) Undergraduate Division
The Undergraduate Division offers FASS undergraduates consulting, advisory and other administrative services in the areas of academics and financial aid.
E-mail: fashelp@nus.edu.sg
STUDENT WELLBEING & ACCESSIBILITY SUPPORT
FASS Student Support Team
FASS has a dedicated team of Student Support Managers (SSMs), whose role is to offer support to students who may be experiencing wellbeing-related difficulties or who may require special needs support. Our SSMs can discuss problems and potential solutions with students, and, where possible, facilitate access to the various university resources that may be helpful.
Student Support Managers
General Enquiries: fassupport@nus.edu.sg
Lynn Seah
Phone: +65 6601 3496
E-mail: lynnseah@nus.edu.sg
Mark Tan
Phone: +65 6516 7274
E-mail: mark.tan@nus.edu.sg
Tan Xin Yi
Phone: +65 6601 8143
E-mail: xinyi.t@nus.edu.sg
* Please note that the above contacts are for non-emergency purposes. We aim to respond to well-being related calls/email within 3 working days. Thank you for your kind understanding.
OSA Student Wellness (SW)
NUS Student Wellness (SW) at the Office of Student Affairs (OSA) comprises Student Wellness Managers, Residential Wellness Managers, and Peer Student Supporters. They advocate for students’ well-being and provide assistance – including emotional support and self-care management consulting – through their various services.
E-mail: studentwellness@nus.edu.sg
Address (PitStop@UTown): Level 1, Education Resource Centre (Above Starbucks)
Address (PitStop@Science): Level 2, The Frontier (Science Canteen)
Opening Hours: Monday-Friday, 1-5pm
University Counselling Services (UCS)
At the University Counselling Services, counsellors provide a safe and private space for students to share about their goals and concerns. You’ll be able to define your needs/ challenges and explore ways to achieve/ overcome them. Counsellors at UCS abide by a strict confidentiality policy.
Full-time NUS students are entitled to free counselling services and programmes at UCS.
Phone: +65 6516 2376
Email: ucs@nus.edu.sg
Address (for Walk-in):
KENT RIDGE CAMPUS - 20 Lower Kent Ridge Road, Level 2, Singapore 119060
Opening Hours:
Monday-Thursday: 8.30am-6pm
Friday: 8.30am - 5.30pm
Closed on Saturdays, Sundays & Public Holidays
You may also contact Lifeline NUS at +65 6516 7777 for 24 hours psychological support or during psychological emergencies.
Some examples of psychological emergencies include:
- Suicidal intentions
- Severe panic or anxiety attacks
- Coping with news of death or severe injury to loved ones
- Traumatised by recent physical violence
RESPECT & CONSENT CONTACTS
| DEPARTMENT | CARE, RESPECT & CONSENT CONTACTS LISTING |
| Centre for Language Studies | Contact Us |
| Chinese Studies | Contact Us |
| Communications and New Media | CNM Care Committee |
| Economics | Student Support |
| English, Linguistics and Theatre Studies | Student Support, Safety, and Conduct |
| Geography | Counselling & Mentor Scheme |
| History | Administration |
| Japanese Studies | Contact |
| Malay Studies | Contact Us |
| Philosophy | Support Services |
| Political Science | Where to Get Help |
| Psychology | Faculty |
| Social Work | Safety, Conduct & Support |
| Sociology and Anthropology | Safety, Conduct & Support |
| South Asian Studies | Contact Us |
| Southeast Asian Studies | Safety and Support |
SEXUAL MISCONDUCT
NUS Care Unit (NCU)
If you believe you have witnessed or personally been on the receiving end of sexual misconduct, contact the NUS Care Unit (NCU). Examples of sexual misconduct includes sexual harassment, stalking, voyeurism, relationship violence, or sexual assault. Managed by trained and experienced professionals, NCU provides a private and safe place for victims to seek support and be heard.
NCU Helpline: +65 6601 4000
Email: ncu_help@nus.edu.sg
CONFIDENTIAL REPORT FORM
EMERGENCIES
Campus Emergency and Security (CES)
CES aims to protect the NUS community and their properties, prevent crimes, and respond promptly to emergency incidents.
24-hour Hotlines
University Town: +65 6601 2004
Kent Ridge Campus: +65 6874 1616
E-mail: ces@nus.edu.sg
Address: Campus Security Office, 17 & 18 Prince George’s Park, Singapore 118417
To report crimes or suspicious activity, submit a report to Integrated Case Management System.
Community Help Lines
For immediate practical and emergency support outside of campus, call the following community help lines for immediate assistance.
Singapore Police Force: 999
Singapore Civil Defence Force (SCDF) for Ambulance and Fire Brigade: 995
Samaritans of Singapore: 1-767