Workplace Communication Workshop Series
by FASS and CELC (Centre for English Language and Communication)
FASS and CELC (Centre for English Language Communication) are excited to announce an upcoming 4-part workshop series focused on Workplace Communication. Exclusively tailored for FASS undergraduates, this curated series integrates real-life scenarios and insights from employers and mentors to underscore essential skillsets crucial for personal and professional development.
This workshop series is designed to benefit those gearing up for projects, internships, NOC/SEP experiences, or entering full-time employment. We highly encourage your active participation in these workshops — seize the opportunity to cultivate both personal and workplace excellence. Be sure not to miss the chance to equip yourself with the essential skills vital for achieving success!
Pease register via the respective links below.
Professional Demeanour: Assertive Communication in the Workplace
How to raise a suggestion or request and be heard? How to give feedback and be understood? If these questions keep you up at night, the workshop is for you.
Through the tools and skills discussed, you will practise listening, questioning and feedback-sharing skills that prepare you to ask, suggest, offer and respond in a range of communication contexts clearly and assertively. Learn to observe, check in and articulate your thoughts to navigate personal, social and workplace communication scenarios smoothly.
When?
4 March 2024 (Mon), 1pm to 4pm
8 March 2024 (Fri), 1pm to 4pm
Where?
Central Library, Level 4 Seminar Room
Registration will close 1 week before the workshop date or once the workshop is full.
About the Facilitator
Susan Lee is a Lecturer in CELC. She has taught English communication for 20 years at IHLs and with corporate clients. She is ACTA (WSQ Advanced Certificate in Training and Assessment) certified and passionate in designing learning to enhance individuals’ skills in presentations, interpersonal communication, negotiation, and business writing. She has produced a Coursera module for the course, Effective Communication in the Globalised Workplace. Additionally, Susan designs and facilitates workshops on internship preparation, online and face-to-face interviews, networking, English as a Medium of Instruction (EMI), professional and business Communication. Susan also teaches a Critique and Expression Module on film adaptation.
Professional Presence on Emails and Online Social Network
The most important thing about the texts we email, or post is not how well we write. No.
It is how accurately the reader understood our intention. How often do we write with the target readers in mind? They may be a colleague or your social media followers. Accurate understanding of the writer’s intention is key. If you agree and want to sharpen your awareness for writing targeted emails and social media posts that reflect your personal and professional brand, join us at the workshop.
When?
11 March 2024 (Mon), 1pm to 4pm
15 March 2024 (Fri), 1pm to 4pm
Where?
Central Library, Level 4 Seminar Room
Registration will close 1 week before the workshop date or once the workshop is full.
About the Facilitator
Yen Looi CHIN has a master’s in education, specializing in curriculum development, from University Malaya. She also graduated with a bachelor’s degree in TESL (Teaching English as a Second Language) from the same university. She has taught English proficiency courses and academic writing courses to undergraduates in Malaysia and Singapore. Her research interest lies in the use of instructional technology to complement the teaching-learning process.
Mastering the Art of Presentation: Pronunciation, Pitching, and Effective Q&A Handling
This workshop is designed to provide students with practical skills in delivering effective presentations. One primary focus is on pronunciation and articulation; two essential elements that contribute to clear and impactful communication. The workshop also delves into the art of pitching, where students learn how to present their ideas persuasively using Monroe’s Motivated Sequence. The final segment of the workshop equips students with skills to handle questions effectively. Throughout the session, students are given ample time to engage in tasks and to provide feedback to one another.
When?
19 March 2024 (Tues), 2pm to 5pm
21 March 2024 (Thurs), 2pm to 5pm
Where?
Central Library, Level 4 Seminar Room
Registration will close 1 week before the workshop date or once the workshop is full.
About the Facilitator
Dr Christian Chia is a Lecturer at the Centre for English Language Communication (CELC) in NUS. He has taught communication skills and academic English for more than two decades in Singapore and New Zealand. He completed his Doctorate in Education with University of Leicester in 2006. He has a special interest in helping students foster learner autonomy, and to help them develop confidence in presentations. His teaching philosophy is centred around empowering students to become self-directed learners and confident communicators.
Enhancing Communication Skills for Effective Meetings and Interest-Based Negotiations
In this workshop, you will learn the art of effective communication in meetings and negotiations. Understand the similarities and differences between meetings and negotiations, discovering the central role of communication in both. Learn strategies for active listening, skilful questioning, and problem-solving, and dive into the nuances of verbal and non-verbal communication. Through engaging activities and role plays, elevate your communication skills and gain the confidence to navigate dynamic communication situations – vital for your academic and professional success.
When?
21 March 2024 (Thurs), 9am to 12pm
26 March 2024 (Tues), 2pm to 5pm
Where?
Central Library, Level 4 Seminar Room
Registration will close 1 week before the workshop date or once the workshop is full.
About the Facilitator
Norhayati Ismail is a Senior Lecturer with the Centre for English Language Communication (CELC), NUS. For the past 25 years, she has designed and taught professional communication courses to students from Business, Computing, Design & Engineering, where skills from negotiation, pitching, and proposal writing are covered. She has also facilitated workplace communication skills workshops for working adults in diverse fields including professional services, logistics, IT and administration. Norhayati was Associate Director of CELC for more than 5 years, during which she led the Centre’s Search Committee and oversaw a whole suite of consultancy programmes for workplace communication skills training.
Frequently Asked Questions (FAQs)
You are welcome to take all 4 workshops to have a comprehensive understanding of workplace communication. However, you also have the option to participate in individual workshops based on your specific needs and preferences.
Your attendance will be captured during the workshop. You do not need to upload any screenshot/photo for the activity.
Please indicate your interest in the registration form and we may add more workshop dates in the future 😊
The workshops are open to FASS undergraduates only.
Due to limited seats, please note that registration is on a first-come-first-served basis. Registration will close 1 week before the workshop date or once the workshop is full.
The confirmation email with workshop details will be sent to your registered email 5 days before the workshop commences.
For enquiries, please contact Beatrice at beatrice@nus.edu.sg.