This exploratory study offers a point-in-time snapshot of how social work students and community/medical social service practitioners such as social workers, youth workers, and counsellors perceive and use technology and AI professionally in the context of an agency, and how they learn about new technological developments relevant to their work. The study plugs a gap in understanding how social service professionals (social workers, counsellors, and psychologists) in Singapore think about and use technology, learn about technological developments, and navigate the value tensions that arise from the adoption of AI in practice hinder the sector’s critical evaluation and approach to adopting AI in social services. The online survey aim to collect self-reported data to understand participants’ attitudes towards human-AI collaboration, AI’s impact on their professional identity and purpose, and values of responsible AI. The survey also hopes to shed light on how individual or organizational characteristics have on participants’ attitudes toward technology and AI use, and the training and support opportunities that social workers need and have access to.

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