Frequently Asked Questions
Contact Us
1. Who can I contact for further clarifications/assistance?
For Short Courses, please contact Yu Ting at 6601 7323 or email us at swkcpe@nus.edu.sg.
For Professional Certificates, please contact Michelle at 6601 5960 or email us at swkcpepc@nus.edu.sg.
Course Funding
1. What funding(s) is available for the courses?
Please refer to the 'Course Fees' section in the course brochure.
2. I am corporate/self-sponsored. Am I eligible for SSG Funding?
Yes. All Singapore Citizen/SPR/LTVP+ attending SSG funded courses will be eligible for SSG Funding, provided you have not taken the same course before. In addition, you must meet the two criteria:
- Attain minimum 75% attendance,
- Achieve a ‘Competent’ grade in all assessment(s)
Failure to meet any of the criteria above will result in full course fees, including GST being payable.
3. How do I apply for SSG Funding?
We as the training provider will appy on your behalf. No action is needed from the participant/company except to ensure that the participant meets the two criteria stated above.
4. Is SSG Funding the same as SkillsFuture Credits?
No, they are two different funding.
5. I am self-sponsored. Can I use my SkillsFuture Credits to pay for the course fees?
Yes, if you are self-sponsored. Payment is only needed after your registration outcome is ‘successful’, meaning your place is confirmed in the class (i.e., payment is not needed during registration).
Course Registration
1. How can I register?
You can register for all our courses here.
For Short Courses
Self-registration guide (applicable for both corporate and self-sponsored) is available here. For company HR/admin registering on behalf of their staff, click here.
For Professional Certificates
Self-registration guide (applicable for both corporate and self-sponsored) is available here. For company HR/admin registering on behalf of their staff, click here.
2. When does the registration close?
Registration will typically close one week before commencement date or when the class is fully subscribed. If you wish to register after the registration closes, please contact us and we will review on a case-by-case basis.
3. How do I know if my registration has been submitted successfully?
An acknowledgement email will be sent to you. Please check your junk/spam folder.
4. I received the acknowledgement email. Does that mean that my place in the class is confirmed?
No. The email only acknowledged that we received your registration. Once we processed all registrations, you will receive an email informing you of the registration outcome. If the registration outcome is 'successful', then your place in the class is confirmed.
5. Can I find a substitute to take my place if I cannot attend the course?
Yes, please inform us as soon as possible. Substitution requests will be reviewed on a case-by-case basis and subjected to acceptance.
6. Can I withdraw my application?
You may withdraw during the registration processing stage. Should you withdraw after your registration outcome is ‘successful’ (i.e., your place in the class is confirmed), there will be a penalty charge of 30% of the full course fees including GST.
Assessment
1. Is there an assessment component for the course?
Yes. The number and mode of assessment is up to the CET instructor’s discretion. It may be a reflection paper, quiz, presentation, or based on classroom activities. You will be required to achieve a ‘Competent’ grade for the assessment(s).
2. What happens if I did not achieve a ‘Competent’ grade in my assessment?
Full course fees including GST will be payable.
E-Certificate
1. Will I receive a certificate for the course?
An e-certificate will be issued upon successful completion and full payment of the course.
2. Can I request a specific name to be on the e-certificate?
No, the name on the e-certificate will be issued according to the full name as per NRIC/Passport.