FASS and CELC (Centre for English Language Communication) are excited to announce our workshop series focused on Workplace Communication! Exclusively tailored for FASS undergraduates, this curated series integrates real-life scenarios and insights from employers and mentors to underscore essential skillsets crucial for personal and professional development.
This workshop series is designed to benefit those gearing up for projects, internships, NOC/SEP experiences, or entering full-time employment. We highly encourage your active participation in these workshops - seize the opportunity to cultivate both personal and workplace excellence. Be sure not to miss the chance to equip yourself with the essential skills vital for achieving success!
Please register via the respective links on the right.
Feedback given by students who attended previous runs of the workshops:
"The workshop was engaging and taught real world situations that was very helpful." - Professional Demeanour: Assertive Communication in the Workplace
"The workshop was very useful and comprehensive. The videos were really interesting and the role play was fun as well :)" - Professional Presence in Networking Events and Emails
"Fantastically paced, well planned, and brilliantly executed. Facilitators were a joy to listen to as well." - Mastering the Art of Presentation: Storytelling and Q&A
"Thank you for this workshop and I will unreservedly recommend it to my friends." - Enhancing Communication Skills for Effective Meetings and Interest-Based Negotiations
Professional Demeanour: Assertive Communication in the Workplace
How to raise a suggestion or request and be heard? How to give feedback and be understood? If these questions keep you up at night, the workshop is for you.
Learn to observe, check in and articulate your thoughts to navigate personal, social and workplace communication scenarios. By the end of the workshop, you will have applied communication tools to practise active listening, questioning and feedback-sharing skills to prepare you to respond appropriately, raise inquiries, suggestions and alternative viewpoints, in various communication contexts clearly and assertively.
Where?
Central Library L4 Multi-Purpose Room
When?
27 Aug 2025 (Wed), 3pm - 4.30pm
Registration will close 3 days before the workshop date or once the workshop is full.
About the Facilitator(s)
Susan Lee is a Lecturer in CELC. She has taught English communication for 20 years at IHLs and with corporate clients. She is ACTA (WSQ Advanced Certificate in Training and Assessment) certified and passionate in designing learning to enhance individuals’ skills in presentations, interpersonal communication, negotiation and business writing. Besides professional communication, Susan also teaches a Critique and Expression Course on film adaptation.
Yen Looi CHIN has a Master's in education, specializing in curriculum development, from University Malaya. She also graduated with a bachelor’s degree in TESL (Teaching English as a Second Language) from the same university. She has taught English proficiency courses and academic writing courses to undergraduates in Malaysia and Singapore. Her research interest lies in the use of instructional technology to complement the teaching-learning process.
Professional Presence in Networking Events and Emails
What exactly does being professional mean? Does it mean conducting yourself in a manner that makes for a positive impression, or does it mean having the competency to perform well at what you do?
In this workshop, we will explore what professionalism is and how it could be showcased in networking sessions. By the end of the workshop, you will be able to break into and exit groups gracefully at networking events, connect with ease and finesse at the first encounter, and create memory hook to remember names and faces.
If you’re looking to enhance your professional presence in networking events, this workshop is for you!
Where?
FASS AS7 Training Room 02-36
When?
3 Sep 2025 (Wed), 3pm - 4.30pm
Registration will close 3 days before the workshop date or once the workshop is full.
About the Facilitator(s)
Yen Looi CHIN has a Master's in education, specializing in curriculum development, from University Malaya. She also graduated with a bachelor's degree in TESL (Teaching English as a Second Language) from the same university. She has taught English proficiency courses and academic writing courses to undergraduates in Malaysia and Singapore. Her research interest lies in the use of instructional technology to complement the teaching-learning process.
Susan Lee is a Lecturer in CELC. She has taught English communication for 20 years at IHLs and with corporate clients. She is ACTA (WSQ Advanced Certificate in Training and Assessment) certified and passionate in designing learning to enhance individuals’ skills in presentations, interpersonal communication, negotiation and business writing. Besides professional communication, Susan also teaches a Critique and Expression Course on film adaptation.
Mastering the Art of Presentation: Storytelling and Q&A
What makes a convincing, captivating and concise narrative? How do you effectively handle the Q&A aspect after your pitch?
This workshop is all about equipping you with practical skills for giving effective presentations and handling Q&A. You will work in groups to practice giving 1-minute presentations and handling questions. By the end of this workshop, you will have practical tools to structure your message, engage your audience, and manage Q&A with ease.
Where?
FASS AS7 Training Room 02-36
When?
4 Sep 2025 (Thurs), 3pm - 4.30pm
Registration will close 3 days before the workshop date or once the workshop is full.
About the Facilitator(s)
Anita Toh is a professional communication skills lecturer at the Centre for English Language Communication. She specializes in designing engaging, real-world learning experiences that integrate technology and workplace communication skills. Her lessons equip participants with practical strategies to present with clarity, confidence, and persuasive impact to diverse technical and non-technical audiences.
Jinat Rehana Begum is an instructor at the Centre for English Language Communication. Jinat has taught a diverse range of students and subjects including Educational Psychology, Literature, Film, Engineering Communication and Academic Writing. She is passionate about helping students communicate effectively and has been teaching students how to present with conviction and confidence for over twenty years.
Frequently Asked Questions (FAQs)
You are welcome to take all workshops to have a comprehensive understanding of workplace communication. However, you also have the option to participate in individual workshops based on your specific needs and preferences.
You will be able to obtain 20pts per workshop, totaling to 60pts for 3 workshops.
Your attendance will be captured during the workshop, please ensure that you complete the attendance form. You do not need to upload any screenshot/photo for the activity.
However, if you encounter issues submitting the attendance form during the workshop, please take a photo of your matriculation card with the QR code slide and email it to beatrice@nus.edu.sg.
Please indicate your interest in the registration form and we may add more workshop dates in the future.
The workshops are open to FASS undergraduates only.
Due to limited seats, please note that registration is on a first-come-first-served basis. Registration will close 3 days before the workshop date or once the workshop is full.
The confirmation email with workshop details will be sent to your registered email at least 2 days before the workshop commences.
For enquiries, please contact Beatrice at beatrice@nus.edu.sg.